Privacy

Haptic Labs makes Haptic. This page says what we collect on this website, and what Haptic reads when it runs inside a product.

This website

We do not use analytics, advertising or tracking cookies on this site.

If you request access, we keep the email address and company name you give us so we can reply. We do not sell them or share them for marketing.

Haptic inside a product

When someone asks Haptic for help, it reads the page they are on. That means the names of buttons, links and fields, the page title, and short pieces of visible text.

Haptic never reads what people type into fields. It masks emails, phone numbers and long numbers in what it reads before anything leaves the browser.

To work out the next step, the question and that description of the page are sent to our server and to Anthropic, which provides the AI model. Our server does not save them. It logs only which site asked, the step number and how long the answer took.

Progress through a guide is kept in the browser for that tab, and is cleared when the tab closes.

Contact

Questions, or want your details removed. Write to hello@joinhaptic.com.